Who we are

Our website address is: https://tspdcoppell.com.

Tranquil Smiles Pediatric Dentistry
632 E Sandy Lake Rd , Coppell, TX 75019
Phone: (972) 393-9779

HIPAA Notice of Privacy Practices

This Notice describes how medical information about you may be used and disclosed and how you can get access to this information. Please review it carefully.

We are required by law, including the Health Insurance Portability and Accountability Act (HIPAA), to maintain the privacy and security of your Protected Health Information (PHI). We will let you know promptly if a breach occurs that may have compromised the privacy or security of your information.

How We May Use and Disclose Your Health Information

  • Treatment: We may use your information to provide, coordinate, or manage your dental care.
  • Payment: We may use and disclose your information to bill and receive payment from health plans or other entities.
  • Healthcare Operations: We may use your information to improve our services, train staff, and manage our practice.
  • Appointment Reminders: We may contact you via phone, email, or SMS to remind you of appointments.
  • As Required by Law: We will disclose information when required to do so by federal, state, or local law.

Your Rights

  • Get a copy of your medical records
  • Request corrections to your records
  • Request confidential communications
  • Ask us to limit what we use or share
  • Get a list of those with whom we’ve shared your information
  • Get a copy of this privacy notice
  • Choose someone to act for you
  • File a complaint if you believe your privacy rights have been violated

You may file a complaint with us using the contact information above or with the U.S. Department of Health and Human Services Office for Civil Rights.

Information We Collect

In addition to standard website data, we may collect personal and health-related information that you voluntarily provide through forms on our website, including patient intake forms, appointment requests, or contact forms. This may include:

  • Name, address, phone number, and email
  • Date of birth
  • Insurance information
  • Health history and other Protected Health Information (PHI)

How We Protect Your Information

We implement administrative, physical, and technical safeguards to protect your personal and health information in compliance with HIPAA. This includes secure data transmission (SSL encryption), access controls, and limiting access to authorized personnel only.

Online Forms & HIPAA Compliance

If you submit information through forms on our website, we take reasonable steps to ensure that the data is transmitted securely. However, email and standard web forms may not always be fully secure. If you prefer, you may contact us directly by phone.

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content.

Who we share your data with

We do not sell or share your personal or health information for marketing purposes.

We may share your information with trusted service providers (such as secure form processors or hosting providers) who are required to protect your data and comply with applicable privacy laws, including HIPAA where applicable.

How long we retain your data

We retain personal and health information only as long as necessary to provide services and comply with legal, regulatory, and HIPAA requirements.

What rights you have over your data

You may request access to, correction of, or deletion of your personal data, subject to legal and HIPAA retention requirements.

Where your data is sent

Visitor comments may be checked through an automated spam detection service. Form submissions may be processed through secure third-party services that comply with applicable data protection laws.

SMS Opt In Privacy Policy

Tranquil Smiles Pediatric Dentistry (“we,” “us,” “our”) respects your privacy and is committed to protecting your personal information.

Information We Collect

  • Your phone number
  • Consent to send SMS messages

How We Use Your Information

  • Appointment reminders and care-related communication
  • Important updates related to your treatment or services

HIPAA & SMS Communications

SMS messages may not always be encrypted. By opting in, you acknowledge and accept the potential risks associated with SMS communication. We will limit the inclusion of sensitive health information in text messages where possible.

Sharing Your Information

We do not share your phone number or SMS opt-in information with third parties for marketing purposes.

Your Rights

You can opt out of receiving SMS messages at any time by replying “STOP”.

Data Security

We implement reasonable safeguards to protect your information. For questions, contact us at (972) 393-9779.